Blog

    Alain Troitter Alain Troitter
    Admin
    Nov 28 3 min

    Incident Innovation: ITSM Incident Management vs FEMA Incident Command System - Goals

    The FEMA Incident Command System responds to wide area disasters like an earthquake, fire, flood, hurricane, and tornado, while ITIL is used for digital services and applications. In large...

    Noam Morginstin Noam Morginstin
    Admin
    Nov 13 1 min

    A multi-billion-dollar software giant leverages Exigence to improve incident management collaboration & outcomes

    A global leader in SaaS-based and on-premise software solutions that power innovative digital experiences was looking to replace the internal tool that was being used for resolving outages, service...

    Noam Morginstin Noam Morginstin
    Admin
    Oct 24 4 min

    Key takeaways from MIM Expo 2022 for incident management professionals

    The MIM Expo (Major Incident Management) always delivers, and this year’s recent gathering was no exception. At this annual event, we always get a unique opportunity to hear about what’s top of mind...

    Noam Morginstin Noam Morginstin
    Admin
    Sep 06 5 min

    What you need to know & do to be a world-class cyber incident responder

    World-class incident responders are a strategic asset in today’s world where the frequency and sophistication of cyber security attacks continue to increase every year, as do the associated...

    Noam Morginstin Noam Morginstin
    Admin
    Aug 01 5 min

    Key considerations before signing up for cyber insurance

    The risk of security incidents is only increasing each year with 2021 showing a record-breaking 5.1 billion records breached and an annual increase of attacks of 11%. Furthermore, the cost to...

    Noam Morginstin Noam Morginstin
    Admin
    Mar 06 4 min

    Three communications best practices for incident handlers

    The importance of well-managed communications when handling IT and security incidents cannot be overstated. If updates are not communicated in a timely and accurate manner, misunderstandings, ...

    Noam Morginstin Noam Morginstin
    Admin
    Jan 03 5 min

    5 key strategies for protecting legal privilege during security incidents

    When a cyber incident hits, there are certain questions that are asked right away almost every time: When do I call my cyber insurance carrier, and do I just inform them or open a claim? When do I...

    Noam Morginstin Noam Morginstin
    Admin
    Dec 07 5 min

    Why automation is the incident response ‘easy button’ MSPs & IR firms have been waiting for

    The managed security services market is booming. Coming in at $22.8 billion in 2021, it is projected to nearly double in just five years and grow to $43.7 billion by 2026. Moreover, cloud-based...

    Eyal Katz Eyal Katz
    Admin
    Jul 12 7 min

    The 9 most common MSSP security services

    When considering the fact that 2020 was a record breaker in the number of cyberattacks that occurred and the resulting cost to organizations that was incurred, it is clear that the state of...

    Eyal Katz Eyal Katz
    Admin
    Jun 14 6 min

    7 key processes for running a top performing NOC

    Much of the fuel for today’s business organizations is comprised of cloud computing and digital and SaaS applications. So, if something goes wrong with them, there will be a grave impact on...

    Eyal Katz Eyal Katz
    Admin
    Apr 21 8 min

    SOC 1 or SOC 2, which should you comply with and why?

    Organizations today are more vulnerable than ever to cyberattacks and data breaches. Whether the attack is executed by an external actor or an insider, the unauthorized intrusion comes at a great...

    Eyal Katz Eyal Katz
    Admin
    Mar 22 7 min

    The essential steps to building your own DevOps pipeline

    Keeping up with customer demand and staying ahead of the competition requires fast releases and efficient code. This is where DevOps comes into play. Where DevOps is the practice, mindset, and...