In the effort to streamline operations and enhance cost efficiencies, organizations large and small are turning to managed services providers (MSPs) to outsource key IT activities. In fact, this...
As we are all adjusting to this new reality of living and working in the time of COVID-19, the coronavirus, there is so much that we need to take into consideration.
With the advent of more and more connected systems and devices, organizations are facing ever greater data security challenges. Moreover, with the accelerating cloudification of apps and even...
the key to keeping everyone in the know during an incident, hassle free and in real time. You probably know this situation all too (painfully) well . . . A critical incident has hit. You get the...
The weight on their shoulders When considering the state of critical incidents in 2019 – it’s no surprise that looking ahead to 2020, CISOs have one of the organization’s most challenging and...
Let’s face it, managing a critical incident has never been a walk in the park. Even, in the “good old days,” before the great cloud revolution and the onslaught of digital transformations, an...
Organizations need to continually ramp up and improve their security and resilience to unexpected incidents. But as the number of endpoints, networks, and user interfaces grow exponentially, the...
When a critical incident strikes and hampers your business operations, it's how you handle what comes next that will make all the difference to the extent of damage and the length of downtime. ...
Incident escalation is one of those seemingly mundane issues, the importance of which is often underestimated. Simply put, the escalation process is used to flag issues so that the relevant...
"Businesses need to face the inevitability of being hacked at some point. It's not a question of if, but when — and that's why being proactive to minimize the risk is essential." Robert Egan.
Digital transformation has created more gateways for vulnerability and risk. So in addition to natural disasters that can impact a business, organizations are faced with cyberattacks that can...
No matter how you design your architecture or what technologies you implement, critical incidents will happen. When things go wrong, it is easy to get carried away and forget about the bigger...
The MSP’s competitive edge: a new standard of incident response
In the effort to streamline operations and enhance cost efficiencies, organizations large and small are turning to managed services providers (MSPs) to outsource key IT activities. In fact, this...