The importance of well-managed communications when handling IT and security incidents cannot be overstated. If updates are not communicated in a timely and accurate manner, misunderstandings, ...
When a cyber incident hits, there are certain questions that are asked right away almost every time: When do I call my cyber insurance carrier, and do I just inform them or open a claim? When do I...
The managed security services market is booming. Coming in at $22.8 billion in 2021, it is projected to nearly double in just five years and grow to $43.7 billion by 2026. Moreover, cloud-based...
Moving full speed ahead into 2021, a year that is slated to be marked by unpredictability, fast-paced change, and (still) a lot of disruption – no organization can afford to allow such disorder to...
How to aggravate millions of users Just in case you haven’t heard, last week Microsoft experienced a huge outage that prevented users from accessing its Office 365 cloud-based subscription service...
The incident management challenges of a pandemic-driven world & how to overcome them “While the safety and well-being of workers affected by COVID-19 is the first priority, companies will also...
Thales Cloud Protection & Licensing, part of the Thales Group, was looking to improve how it handles critical incidents. Whenever an incident hit just gathering up the incident team would be a...
At times when players have multiple online choices and competition is fierce, safe betting and social responsibility is at the forefront of brand integrity. In fact, social responsibility has become...
Few industries have experienced such a disruptive whiplash as the financial services industry. With the dizzying encroachment of agile, innovative, and fearless fintechs coming to the fore,...
As of the beginning of June, even though some countries have started to slowly come out of lockdown, one-third of the world’s population is still at home in quarantine – a fact that is truly...
In the effort to streamline operations and enhance cost efficiencies, organizations large and small are turning to managed services providers (MSPs) to outsource key IT activities. In fact, this...
As we are all adjusting to this new reality of living and working in the time of COVID-19, the coronavirus, there is so much that we need to take into consideration.
Three communications best practices for incident handlers
The importance of well-managed communications when handling IT and security incidents cannot be overstated. If updates are not communicated in a timely and accurate manner, misunderstandings, ...