---
title: How Broadridge is transforming incident communications with targeted status pages
description: How Broadridge is transforming incident communications with targeted status pages
image: https://blog.exigence.io/hubfs/Broadridge%20incident%20communication%20testimonial.png
---

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![Noam Morginstin](https://blog.exigence.io/hubfs/Noam%20Pic.jpg) Noam Morginstin

Admin 

 Oct 25  1 min read

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# How Broadridge is transforming incident communications with targeted status pages

[![Broadridge incident communication testimonial](https://blog.exigence.io/hs-fs/hubfs/Broadridge%20incident%20communication%20testimonial.png?width=740&height=404&name=Broadridge%20incident%20communication%20testimonial.png)](https://blog.exigence.io/)

When an incident impacts thousands of users across multiple products, one-size-fits-all communication simply doesn't work. External and internal stakeholders want transparency, not information overload. Too much information can create as many problems as too little.

For global financial technology leader [Broadridge](https://www.broadridge.com/), managing incident communications across multiple clients, products, and internal stakeholder groups with precision was critical. Rather than sending everyone the same updates, the company needed to eliminate unnecessary noise and help stakeholders focus on the incidents that matter to them.

Broadridge set out to transform its approach to incident communications, providing each stakeholder with relevant, tailored, and timely information while maintaining comprehensive visibility for internal teams.

The company selected the Exigence solution for user-specific internal and external status pages to deliver focused visibility to clients and internal teams, without overwhelming them with irrelevant updates.

*"Exigence brings incident status clarity and reduces the noise in   
complex environments with multiple clients and products."*   
Rob Good, Vice President at Broadridge.

 

The results? Focused incident visibility, reduced notification noise, and more.

 

Want to find out how Broadridge achieved these results? Read the full Broadridge customer story [here](https://www.exigence.io/broadridge).

 

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[Critical Incident Management](https://blog.exigence.io/tag/critical-incident-management)• [Industrial IT Ops](https://blog.exigence.io/tag/industrial-it-ops)• [Incident Response Orchestration](https://blog.exigence.io/tag/incident-response-orchestration)• [Stakeholder Communication](https://blog.exigence.io/tag/stakeholder-communication)

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