--- title: Exigence Blog | Critical Incident Management (2) description: Critical Incident Management | Read our blog to stay up-to-date on the latest news and industry trends surrounding critical incident management. (2) --- ![CORRECT LOGO FOR BLOG](https://blog.exigence.io/hs-fs/hubfs/CORRECT%20LOGO%20FOR%20BLOG.png?width=143&name=CORRECT%20LOGO%20FOR%20BLOG.png "CORRECT LOGO FOR BLOG") - Solution - Readiness - [IR Plans & Tabletops](https://www.exigence.io/platform-based-incident-response-plan) - Response - [End-to-End Incident Management](https://www.exigence.io/platform) - [Incident Status Pages](https://www.exigence.io/purpose-built-status-pages) - Lessons Learned - [AI Summaries & Reporting](https://www.exigence.io/lessons-learned) - Who we serve - [IT Ops & Security](https://www.exigence.io/it-ops-security) - [MSPs & MSSPs](https://www.exigence.io/msps-mssps) - [Business Continuity & Disaster Recovery](https://www.exigence.io/bcdr) - Offering - [Incident Management Platform](https://www.exigence.io/platform) - [AI Automation](https://www.exigence.io/ai-driven-automation) - Customers - [Reviews](https://www.exigence.io/costumer-reviews) - [Customer Stories](https://www.exigence.io/case-studies) - Company - [About Us](https://www.exigence.io/about-us) - [Blog](https://blog.exigence.io/) - [Careers](https://www.exigence.io/careers) # Blog ![](https://blog.exigence.io/hubfs/Exigence_March2019/image/Blog%20ListingPage-Image.png) - [All Posts](https://blog.exigence.io) - [Tech Ops](https://www.exigence.io/blog/tag/tech-ops) - [Critical Incident Management](https://www.exigence.io/blog/tag/critical-incident-management) # Blog Sign Up - [All Posts](https://blog.exigence.io) - [Critical Incident Management](https://blog.exigence.io/tag/critical-incident-management) - [CyberSecurity Incident Response](https://blog.exigence.io/tag/cybersecurity-incident-response) - [Automating Critical Incident Management](https://blog.exigence.io/tag/automating-critical-incident-management) Share Post Share Link Cancel Copy Link [![](https://blog.exigence.io/hs-fs/hubfs/photodune-4750336-modern-plant-control-room-m.jpg?width=320&name=photodune-4750336-modern-plant-control-room-m.jpg)](https://blog.exigence.io/incident-innovationitsm-incident-management-vs-fema-incident-command-system-goals) ![Alain Troitter](https://blog.exigence.io/hubfs/1516298881016.jfif) Alain Troitter Admin Nov 28 3 min Share Post ## [Incident Innovation: ITSM Incident Management vs FEMA Incident Command System - Goals](https://blog.exigence.io/incident-innovationitsm-incident-management-vs-fema-incident-command-system-goals) [The FEMA Incident Command System responds to wide area disasters like an earthquake, fire, flood, hurricane, and tornado, while ITIL is used for digital services and applications. In large...](https://blog.exigence.io/incident-innovationitsm-incident-management-vs-fema-incident-command-system-goals) Share Post Share Link Cancel Copy Link [![](https://blog.exigence.io/hs-fs/hubfs/quino-al-dhGFLj3rI0Q-unsplash.jpg?width=320&name=quino-al-dhGFLj3rI0Q-unsplash.jpg)](https://blog.exigence.io/a-multi-billion-dollar-software-giant-leverages-exigence-to-improve-incident-management-collaboration-outcomes) ![Noam Morginstin](https://blog.exigence.io/hubfs/Noam%20Pic.jpg) Noam Morginstin Admin Nov 13 1 min Share Post ## [A multi-billion-dollar software giant leverages Exigence to improve incident management collaboration & outcomes](https://blog.exigence.io/a-multi-billion-dollar-software-giant-leverages-exigence-to-improve-incident-management-collaboration-outcomes) [A global leader in SaaS-based and on-premise software solutions that power innovative digital experiences was looking to replace the internal tool that was being used for resolving outages, service...](https://blog.exigence.io/a-multi-billion-dollar-software-giant-leverages-exigence-to-improve-incident-management-collaboration-outcomes) Share Post Share Link Cancel Copy Link [![](https://blog.exigence.io/hs-fs/hubfs/IMG-1944.jpg?width=320&name=IMG-1944.jpg)](https://blog.exigence.io/key-takeaways-from-mim-expo-2022-for-incident-management-professionals) ![Noam Morginstin](https://blog.exigence.io/hubfs/Noam%20Pic.jpg) Noam Morginstin Admin Oct 24 4 min Share Post ## [Key takeaways from MIM Expo 2022 for incident management professionals](https://blog.exigence.io/key-takeaways-from-mim-expo-2022-for-incident-management-professionals) [The MIM Expo (Major Incident Management) always delivers, and this year’s recent gathering was no exception. At this annual event, we always get a unique opportunity to hear about what’s top of mind...](https://blog.exigence.io/key-takeaways-from-mim-expo-2022-for-incident-management-professionals) Share Post Share Link Cancel Copy Link [![](https://blog.exigence.io/hs-fs/hubfs/super-hero-3083468_640.jpg?width=320&name=super-hero-3083468_640.jpg)](https://blog.exigence.io/what-you-need-to-know-do-to-be-a-world-class-cyber-incident-responder) ![Noam Morginstin](https://blog.exigence.io/hubfs/Noam%20Pic.jpg) Noam Morginstin Admin Sep 06 5 min Share Post ## [What you need to know & do to be a world-class cyber incident responder](https://blog.exigence.io/what-you-need-to-know-do-to-be-a-world-class-cyber-incident-responder) [World-class incident responders are a strategic asset in today’s world where the frequency and sophistication of cyber security attacks continue to increase every year, as do the associated...](https://blog.exigence.io/what-you-need-to-know-do-to-be-a-world-class-cyber-incident-responder) Share Post Share Link Cancel Copy Link [![](https://blog.exigence.io/hs-fs/hubfs/photodune-515749-caught-in-the-storm-s.jpg?width=320&name=photodune-515749-caught-in-the-storm-s.jpg)](https://blog.exigence.io/key-considerations-before-signing-up-for-cyber-insurance) ![Noam Morginstin](https://blog.exigence.io/hubfs/Noam%20Pic.jpg) Noam Morginstin Admin Aug 01 5 min Share Post ## [Key considerations before signing up for cyber insurance](https://blog.exigence.io/key-considerations-before-signing-up-for-cyber-insurance) [The risk of security incidents is only increasing each year with 2021 showing a record-breaking 5.1 billion records breached and an annual increase of attacks of 11%. Furthermore, the cost to...](https://blog.exigence.io/key-considerations-before-signing-up-for-cyber-insurance) Share Post Share Link Cancel Copy Link [![](https://blog.exigence.io/hs-fs/hubfs/video-conference-gaeb10ea43_1280.jpg?width=320&name=video-conference-gaeb10ea43_1280.jpg)](https://blog.exigence.io/three-communications-best-practices-for-incident-handlers) ![Noam Morginstin](https://blog.exigence.io/hubfs/Noam%20Pic.jpg) Noam Morginstin Admin Mar 06 4 min Share Post ## [Three communications best practices for incident handlers](https://blog.exigence.io/three-communications-best-practices-for-incident-handlers) [The importance of well-managed communications when handling IT and security incidents cannot be overstated. If updates are not communicated in a timely and accurate manner, misunderstandings, ...](https://blog.exigence.io/three-communications-best-practices-for-incident-handlers) Share Post Share Link Cancel Copy Link [![](https://blog.exigence.io/hs-fs/hubfs/judge-4199434.jpg?width=320&name=judge-4199434.jpg)](https://blog.exigence.io/5-key-strategies-for-protecting-legal-privilege-during-security-incidents) ![Noam Morginstin](https://blog.exigence.io/hubfs/Noam%20Pic.jpg) Noam Morginstin Admin Jan 03 5 min Share Post ## [5 key strategies for protecting legal privilege during security incidents](https://blog.exigence.io/5-key-strategies-for-protecting-legal-privilege-during-security-incidents) [When a cyber incident hits, there are certain questions that are asked right away almost every time: When do I call my cyber insurance carrier, and do I just inform them or open a claim? When do I...](https://blog.exigence.io/5-key-strategies-for-protecting-legal-privilege-during-security-incidents) Share Post Share Link Cancel Copy Link [![](https://blog.exigence.io/hs-fs/hubfs/pablo-arroyo-_SEbdtH4ZLM-unsplash.jpg?width=320&name=pablo-arroyo-_SEbdtH4ZLM-unsplash.jpg)](https://blog.exigence.io/why-automation-is-the-incident-response-easy-button-msps-ir-firms-have-been-waiting-for) ![Noam Morginstin](https://blog.exigence.io/hubfs/Noam%20Pic.jpg) Noam Morginstin Admin Dec 07 5 min Share Post ## [Why automation is the incident response ‘easy button’ MSPs & IR firms have been waiting for](https://blog.exigence.io/why-automation-is-the-incident-response-easy-button-msps-ir-firms-have-been-waiting-for) [The managed security services market is booming. Coming in at $22.8 billion in 2021, it is projected to nearly double in just five years and grow to $43.7 billion by 2026. Moreover, cloud-based...](https://blog.exigence.io/why-automation-is-the-incident-response-easy-button-msps-ir-firms-have-been-waiting-for) Share Post Share Link Cancel Copy Link [![](https://blog.exigence.io/hs-fs/hubfs/ezgif.com-gif-maker.jpg?width=320&name=ezgif.com-gif-maker.jpg)](https://blog.exigence.io/top-10-incident-management-solutions-2021) ![Noam Morginstin](https://blog.exigence.io/hubfs/Noam%20Pic.jpg) Noam Morginstin Admin Jan 13 9 min Share Post ## [The Top 10 Incident Management Solutions for 2021](https://blog.exigence.io/top-10-incident-management-solutions-2021) [Moving full speed ahead into 2021, a year that is slated to be marked by unpredictability, fast-paced change, and (still) a lot of disruption – no organization can afford to allow such disorder to...](https://blog.exigence.io/top-10-incident-management-solutions-2021) Share Post Share Link Cancel Copy Link [![major incident management report template](https://blog.exigence.io/hs-fs/hubfs/7f5c5c_0a2a1470b4b94ca489249d70daed550b_mv2.png?width=320&name=7f5c5c_0a2a1470b4b94ca489249d70daed550b_mv2.png)](https://blog.exigence.io/major-incident-reporting-template) ![Eyal Katz](https://blog.exigence.io/hubfs/download%20(12).jpeg) Eyal Katz Admin Dec 06 6 min Share Post ## [Major incident reporting template: Downloadable and with a tutorial (XLS)](https://blog.exigence.io/major-incident-reporting-template) [According to a recent report by IBM, the damage caused by major IT incidents is greater than ever. An incident that results from a data breach will cost the organization an average of $3.86 million,...](https://blog.exigence.io/major-incident-reporting-template) Share Post Share Link Cancel Copy Link [![](https://blog.exigence.io/hs-fs/hubfs/Chaos%20monkey1.jpg?width=320&name=Chaos%20monkey1.jpg)](https://blog.exigence.io/is-your-online-gaming-platform-chaos-monkey-ready) ![David Sachs](https://blog.exigence.io/hubfs/dd.jpg) David Sachs Admin Nov 09 3 min Share Post ## [Is your online gaming platform “Chaos Monkey”-proof?](https://blog.exigence.io/is-your-online-gaming-platform-chaos-monkey-ready) [Imagine a bunch of monkeys, running around your data center, pulling cables, trashing routers and wreaking havoc on your applications and infrastructure. Ever more crucial in these days of heated...](https://blog.exigence.io/is-your-online-gaming-platform-chaos-monkey-ready) Share Post Share Link Cancel Copy Link [![](https://blog.exigence.io/hs-fs/hubfs/stress-1331259_640.jpg?width=320&name=stress-1331259_640.jpg)](https://blog.exigence.io/microsofts-3-major-incidents-in-10-days-where-did-they-go-wrong) ![Noam Morginstin](https://blog.exigence.io/hubfs/Noam%20Pic.jpg) Noam Morginstin Admin Oct 15 5 min Share Post ## [Microsoft’s 3 major incidents in 10 days, where did they go wrong?](https://blog.exigence.io/microsofts-3-major-incidents-in-10-days-where-did-they-go-wrong) [How to aggravate millions of users Just in case you haven’t heard, last week Microsoft experienced a huge outage that prevented users from accessing its Office 365 cloud-based subscription service...](https://blog.exigence.io/microsofts-3-major-incidents-in-10-days-where-did-they-go-wrong) [Previous](https://blog.exigence.io/tag/critical-incident-management/page/1) [All posts](https://blog.exigence.io/all) [Next](https://blog.exigence.io/tag/critical-incident-management/page/3) ### Recent Posts [See All](https://blog.exigence.io) [![Global Industrial Leader Coordinates Severity 1 Incidents with Clarity and Speed](https://blog.exigence.io/hubfs/Gemini_Generated_Image_ocux07ocux07ocux.png "Global Industrial Leader Coordinates Severity 1 Incidents with Clarity and Speed")](https://blog.exigence.io/https/www.exigence.io/global-industry-giant) ## [Global Industrial Leader Coordinates Severity 1 Incidents with Clarity and Speed](https://blog.exigence.io/https/www.exigence.io/global-industry-giant) [![From plan to practice to prevail: my conversation with Chris Johnson, host of the MSSP 1337 podcast](https://blog.exigence.io/hubfs/Podcast%20blog%20post%20and%20Linkedin%20image.jpg "From plan to practice to prevail: my conversation with Chris Johnson, host of the MSSP 1337 podcast")](https://blog.exigence.io/from-plan-to-practice-to-prevail-my-conversation-with-chris-johnson-host-of-the-mssp-1337-podcast) ## [From plan to practice to prevail: my conversation with Chris Johnson, host of the MSSP 1337 podcast](https://blog.exigence.io/from-plan-to-practice-to-prevail-my-conversation-with-chris-johnson-host-of-the-mssp-1337-podcast) [![The 6th DORA requirement no one told you about](https://blog.exigence.io/hubfs/DORA.png "The 6th DORA requirement no one told you about")](https://blog.exigence.io/the-6th-dora-requirement-no-one-told-you-about) ## [The 6th DORA requirement no one told you about](https://blog.exigence.io/the-6th-dora-requirement-no-one-told-you-about) ### Take control of your critical incidents Get in touch and get started! 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