--- title: New! incident summary automation with generative AI description: incident summary automation with generative AI image: https://blog.exigence.io/hubfs/image-png.png --- ![CORRECT LOGO FOR BLOG](https://blog.exigence.io/hs-fs/hubfs/CORRECT%20LOGO%20FOR%20BLOG.png?width=143&name=CORRECT%20LOGO%20FOR%20BLOG.png "CORRECT LOGO FOR BLOG") - [Home](https://www.exigence.io/) - Solution - [Enterprise IT ops and security](https://www.exigence.io/enterprise-it-ops-security) - [Incident Response Firms](https://www.exigence.io/incident-response-firms) - [MSPs & MSSPs](https://www.exigence.io/msps-mssps) - [Platform](https://www.exigence.io/platform) - [Case Studies](https://www.exigence.io/case-studies) - [McGraw Hill](https://www.exigence.io/case-study-mhe) - [Software Giant](https://www.exigence.io/case-study-software-company) - [Thales](https://www.exigence.io/case-study-thales) - [Financial Solutions Provider](https://www.exigence.io/case-study-financial-solutions-provider) - [DataScan](https://www.exigence.io/case-study-datascan) - Company - [About Us](https://www.exigence.io/about-us) - [Careers](https://www.exigence.io/careers) - [Blog](https://blog.exigence.io/) - [Get in touch](https://www.exigence.io/contact-us) # Blog ![](https://blog.exigence.io/hubfs/Exigence_March2019/image/Blog%20ListingPage-Image.png) - [All Posts](https://blog.exigence.io) - [Tech Ops](https://www.exigence.io/blog/tag/tech-ops) - [Critical Incident Management](https://www.exigence.io/blog/tag/critical-incident-management) # [All Posts](https://blog.exigence.io) Sign Up - [All Posts](https://blog.exigence.io) - [Critical Incident Management](https://blog.exigence.io/tag/critical-incident-management) - [CyberSecurity Incident Response](https://blog.exigence.io/tag/cybersecurity-incident-response) - [Automating Critical Incident Management](https://blog.exigence.io/tag/automating-critical-incident-management) Share Post Share Link Cancel Copy Link ![Noam Morginstin](https://blog.exigence.io/hubfs/Noam%20Pic.jpg) Noam Morginstin Admin Jan 22 2 min read Share Post # New! incident summary automation with generative AI We are very excited to share that we have added an innovative new capability to the Exgience platform – generative AI-powered incident summaries.  We all know how important incident summaries are. They facilitate the incident review and feed the post-mortem and root cause analysis, so you can understand what happened, what needs to be fixed, and how to optimize incident handling. But gathering all the data and putting the summary together can be extremely time consuming. With generative AI (genAI) for your incident summaries, there’s no more chasing info, no more delays. The Exigence GenAI Buddy automatically populates all the relevant data into the summary section in the Exigence platform as soon as the incident has been resolved. This way you get a clear, accurate, and coherent recap at the touch of a button.  The report can include the following items, for example: | - When the incident took place - When first reported - When resolved - What happened  - Systems affected  | - Severity - Customer impact  - Business impact - Resolution | | --- | --- | *An incident summary created by the Exigence GenAI Buddy* *![](https://blog.exigence.io/hs-fs/hubfs/image-png.png?width=687&height=463&name=image-png.png)* You can also edit the report, adding or removing whatever information you think is (or isn’t) required by the incident team and management.  Then, you can take this summary and include it in your incident report for root cause analysis and lessons learned. As for data protection, the Exigence GenAI Buddy is a private generative AI tool that ensures complete data privacy.  We’re very excited about the value of leveraging generative AI for automating insights-rich incident summaries. And we’ve got more genAI capabilities lined up and coming soon. So, stay tuned! In the meantime, to see the Exigence GenAI Buddy in action, we invite you to reach out to us at [info@exigence.io](mailto:info@exigence.io).    [![Virtual War Room](https://no-cache.hubspot.com/cta/default/5278914/a7395683-2a53-4a74-a3a7-d684d6e9f07d.png)](https://cta-redirect.hubspot.com/cta/redirect/5278914/a7395683-2a53-4a74-a3a7-d684d6e9f07d) [Critical Incident Management](https://blog.exigence.io/tag/critical-incident-management)• [CyberSecurity Incident Response](https://blog.exigence.io/tag/cybersecurity-incident-response)• [Automating Critical Incident Management](https://blog.exigence.io/tag/automating-critical-incident-management) [Critical Incident Management](https://blog.exigence.io/tag/critical-incident-management)• [CyberSecurity Incident Response](https://blog.exigence.io/tag/cybersecurity-incident-response)• [Automating Critical Incident Management](https://blog.exigence.io/tag/automating-critical-incident-management) Share Link Cancel Copy Link ### Recent Posts [See All](https://blog.exigence.io) [![Global Industrial Leader Coordinates Severity 1 Incidents with Clarity and Speed](https://blog.exigence.io/hubfs/Gemini_Generated_Image_ocux07ocux07ocux.png "Global Industrial Leader Coordinates Severity 1 Incidents with Clarity and Speed")](https://blog.exigence.io/https/www.exigence.io/global-industry-giant) ## [Global Industrial Leader Coordinates Severity 1 Incidents with Clarity and Speed](https://blog.exigence.io/https/www.exigence.io/global-industry-giant) [![From plan to practice to prevail: my conversation with Chris Johnson, host of the MSSP 1337 podcast](https://blog.exigence.io/hubfs/Podcast%20blog%20post%20and%20Linkedin%20image.jpg "From plan to practice to prevail: my conversation with Chris Johnson, host of the MSSP 1337 podcast")](https://blog.exigence.io/from-plan-to-practice-to-prevail-my-conversation-with-chris-johnson-host-of-the-mssp-1337-podcast) ## [From plan to practice to prevail: my conversation with Chris Johnson, host of the MSSP 1337 podcast](https://blog.exigence.io/from-plan-to-practice-to-prevail-my-conversation-with-chris-johnson-host-of-the-mssp-1337-podcast) [![The 6th DORA requirement no one told you about](https://blog.exigence.io/hubfs/DORA.png "The 6th DORA requirement no one told you about")](https://blog.exigence.io/the-6th-dora-requirement-no-one-told-you-about) ## [The 6th DORA requirement no one told you about](https://blog.exigence.io/the-6th-dora-requirement-no-one-told-you-about) ### Take control of your critical incidents Get in touch and get started! 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