“Effective incident management is key to limiting disruption caused by incidents and restoring normal business operations as quickly as possible.” While there are some very good sources out there...
The importance of effective business continuity planning (BCP) cannot be understated. Being able to avoid and mitigate the risks and damages associated with a disruption to operations is critical to...
According to the ITIL, the framework of best practices for delivering IT services, there is a recommended process flow for how to handle major incidents. Clearly, the IT community would be well...
When a critical incident hits, the implications for the business could not be more profound. Whether it’s a productivity system that powers the efficiency of thousands of employees, or an online...
Imagine the following scenario: A critical incident hits. You have a few different teams on it throughout the company. Managers and other stakeholders need to be updated every thirty minutes. But the...
With all the talk about the importance of cross company cooperation, existing management tools do not support it, especially in relation to critical incidents. Of course you have chat tools, like...
Cybersecurity incidents are quite a nightmare. They are damaging to organizations of all sizes, and sometimes even reach government bodies.
Updated:Mar 20 Hi everybody, this is our first blog post, so we wanted to share with you what led us to start building Exigence.
How Does Google Handle Critical Incidents?
“Effective incident management is key to limiting disruption caused by incidents and restoring normal business operations as quickly as possible.” While there are some very good sources out there...