Blog

    Noam Morginstin
    Admin
    Aug 29 4 min

    7 Questions You Should Be Asking: The Post Cyber-Security Incident Response Checklist

    When a critical incident strikes and hampers your business operations, it's how you handle what comes next that will make all the difference to the extent of damage and the length of downtime. ...

    Noam Morginstin
    Admin
    Aug 05 3 min

    A Practical Approach to Incident Management Escalation

    Incident escalation is one of those seemingly mundane issues, the importance of which is often underestimated. Simply put, the escalation process is used to flag issues so that the relevant...

    Noam Morginstin
    Admin
    Jul 24 4 min

    6 Best Practices For Outstanding Critical Incident Management

    "Businesses need to face the inevitability of being hacked at some point. It's not a question of if, but when — and that's why being proactive to minimize the risk is essential." Robert Egan.

    Noam Morginstin
    Admin
    Jul 18 3 min

    What’s All the Fuss About Business Continuity Planning

    Digital transformation has created more gateways for vulnerability and risk. So in addition to natural disasters that can impact a business, organizations are faced with cyberattacks that can...

    Noam Morginstin
    Admin
    Jul 10 4 min

    The Ins and Outs of Postmortem Documentation

    No matter how you design your architecture or what technologies you implement, critical incidents will happen. When things go wrong, it is easy to get carried away and forget about the bigger...

    Noam Morginstin
    Admin
    Jul 03 5 min

    Top 11 Incident Response Influencers to Follow in 2019

    The incident response industry is anything but static, and it is often said that the key to staying ahead is staying informed. But that’s easier said than done. Faced with the increasing...

    Noam Morginstin
    Admin
    Jun 25 5 min

    Must Attend Events for Critical Incident Management in 2019 and Beyond

      Incident response professionals must stay on top of the latest trends, tactics, and developments in the industry. A top-notch conference can be the most efficient and effective way for...

    Noam Morginstin
    Admin
    Jun 20 3 min

    How Does Google Handle Critical Incidents?

    “Effective incident management is key to limiting disruption caused by incidents and restoring normal business operations as quickly as possible.”   While there are some very good sources out...

    Noam Morginstin
    Admin
    Feb 04 5 min

    How to Take Business Continuity Tests To The Next Level

    The importance of effective business continuity planning (BCP) cannot be understated. Being able to avoid and mitigate the risks and damages associated with a disruption to operations is critical...

    Noam Morginstin
    Admin
    Dec 03 2 min

    How to Raise the Bar on the ITIL’s Recommendations for Critical Incident Management

    According to the ITIL, the framework of best practices for delivering IT services, there is a recommended process flow for how to handle major incidents. Clearly, the IT community would be well...

    Noam Morginstin
    Admin
    Sep 08 3 min

    7 Key Enablers for Effectively Managing Critical Incidents

    When a critical incident hits, the implications for the business could not be more profound. Whether it’s a productivity system that powers the efficiency of thousands of employees, or an online...

    Noam Morginstin
    Admin
    Apr 02 1 min

    How to Collaborate Effectively with External Service Providers

    Imagine the following scenario: A critical incident hits. You have a few different teams on it throughout the company. Managers and other stakeholders need to be updated every thirty minutes. But...